Terms and conditions för trips, camps and training groups

The following is the terms and conditions for trips, camps, training groups and events arranged by FE Träningsoptimering AB (556997-9296) in cooperation with Toppfysik.

Participation at you own risk

Cycling and training in general is associated with some degree of risk regarding injury or damage to the equipment. We will of course do what we can to minimize these risks, but all participation at our trips, camps, training groups and events is at your own risk. All participants are responsible for deciding what parts of our activities they feel comfortable participating in and which protective equipment they wish to wear.

Cancelations and cancelation protection

  • Up to a month before departure or the start of the event you will be refunded 95 % minus any registration fee and any traveling costs we may have had.
  • From one month to 15 days before departure or the start of the event you will be refunded 85 % minus any registration fee and any traveling costs we may have had.
  • From two weeks to 24 hours before departure or the start of the event you will be refunded 50 % minus any registration fee and any traveling costs we may have had.
  • Within 24 hours before departure or the start of the event you will be refunded 25 % minus any registration fee and any traveling costs we may have had.
  • After departure or the start of the event there will be no refunds.

ATTENTION! Since the final payment for many of our events is after the event has been held we reserve the right to send an invoice for any payments left according to the above terms and conditions.

Travel insurance

Travel insurance is not included in our trips and camps. Most people are already insured through their home insurance or through paying for the trip with credit card. Please check your insurance situation and add a special travel insurance if deemed necessary.

Travel documents

Approximately two weeks before departure we will send information and travel documents. Always double check your travel documents for the following:

  • That departure time and location is consistent on all documents and information
  • That the name on the travel documents is correct (according to your pass port), since many airlines and hotels do not accept name changes or charge a service fee for changes

If you have any questions please contact us by e-mail info@toppfysik.nu.

Complaints

Complaints that has not been presented to our coach, guide or other personell before the end of the trip, camp or last group training will not be processed. If the issue has not been resolved during the trip, camp or training group despite making our personell aware of the problem, please make written complaint to FE Träningsoptimering AB (556997-9296), Björkstigen 2, 790 20 Grycksbo within two weeks of the trip, camp or training session.

Allergies

Those with allergies or other special needs are encouraged to contact us in advance to enable us to investigate if we can make the necessary arrangements.

Canceled trips, camps or training sessions

If a trip, camp or training group or session does not receive enough registrations it can be canceled. This will be notified no later than the last registrations date. If this happens there will be a full refund.

Travel guarantee

FE Träningsoptimering AB (556997-9296) has a federal travel guarantee at Kammarkollegiet.

 

More information or questions

If you have any further questions you are more than welcome to contact us by e-mail info@toppfysik.nu.